One of the most common and problematic issues that we see in teams and organizations is their desire to avoid conflict! What they fail to realize is conflict is a healthy part of an effective team. Our experience is that most people avoid conflict because they don't have the proper tools and confidence to handle conflict effectively.

In the Mastering Difficult Conversations workout you and your team members will learn a straight forward process and common language by which to hold your difficult conversations effectively.

The muscles you'll build in this workout are:

• How to reduce the fear of difficult conversations.
• Having a three-step process to easily walk through the conversation.
• Understand your own limitations and personal blind spots.

With all of the peak workouts participants will leave with:

• A plan for practicing the skills.
• Commitments to having difficult conversations in real-life business issues
• An accountability partner.

Every PEAK WORKOUT involves our proven 4 step process:

• Assess the situation
• Learn new techniques
• Commit to new action (practice)
• Measure new results